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Support portal (Andrew)
Solution home
_Sales Questions
_Sales Questions
Purchase process
Which payment types do you accept?
How secure are payments?
When and how will I get the template?
How do I know if my payment has gone through?
Purchase Troubleshooting
I have the wrong email on the order. What do I do?
My link is not active or broken. What do I do?
I haven’t received my download link. What do I do?
My card was overcharged. What do I do?
I have purchased the wrong template. Can I exchange it?
After-payment questions
How long will it take to install the template if I order the installation from you?
I have lost the template files, may I get them again?
How can I update a template to a newer version?
I've found a bug in the theme. What do I do?
